Information we collect

When you use Livepin, we may collect the following types of personal information:

• Sensitive Personal Information: Sensitive personal information such as name, email, and location data is collected to provide our services.
• Vehicle information such as the vehicle registration number and vehicle type
• Location information when you use the GPS tracking feature
• Usage information, such as the pages you visit on our website or app and the features you use
• Precise Location Information: We collect location information through GPS when you use our tracking features. This data is essential for providing real-time vehicle tracking services.
• Device Information: We collect Device IDs and other device-specific information to ensure the proper functionality of our app and improve the user experience.

Use of information

We use your personal information to provide you with the services offered on Livepin, including tracking vehicles, sending notifications, and improving our platform. We may also use your information to communicate with you about updates or promotions related to our services.

Protection of Your Information

We implement security measures to protect your personal information from unauthorized access, disclosure, or use. We use encryption to secure your data and restrict access to only authorized personnel within our company.

Sharing Your Information

We may share your personal information with third-party service providers who assist us in providing our services. We do not sell or rent your personal information to third parties for marketing purposes.

Your Rights

Access to Personal Data

You have the right to request access to the personal data we collect about you. If you would like to know what data we hold, or if you want a copy of your information, please contact us at support@livepin.in. We will respond within the timeframe set by applicable data protection laws.

Right to Rectification

You have the right to request corrections or updates to your personal information if it is inaccurate or incomplete. Contact us at support@livepin.in to request any necessary changes.

Right to Know About Data Sharing

You have the right to know whether your personal data is being shared with third parties. We will disclose any sharing practices upon request, in compliance with applicable laws.

How to Opt-Out of Data Sharing and Targeted Ads

We do not sell your personal information to third parties. However, if you wish to opt-out of data sharing for targeted ads or other marketing purposes, you may contact us at support@livepin.in. We will process your request in accordance with applicable laws such as the CCPA and VCDPA.

Legal Rights

California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you have the following rights under the CCPA:

• Right to Know: You have the right to request details of the personal data we collect, including how we use and share it.
• Right to Delete: You may request that we delete your personal data, subject to certain exceptions.
• Right to Opt-Out: You have the right to opt-out of the sale of your personal data, even though we do not sell personal data.
• Right to Non-Discrimination: You will not be discriminated against for exercising any of your rights under the CCPA.

To exercise your CCPA rights, contact us at support@livepin.in.

Virginia Consumer Data Protection Act (VCDPA) Rights

If you are a Virginia resident, you have the following rights under the VCDPA:

• Right to Access: You can request details of the data we collect and how it is used.
• Right to Correction: You may request to correct any inaccuracies in your data.
• Right to Deletion: You have the right to request the deletion of personal data.
• Right to Opt-Out: You can opt-out of targeted advertising and data sharing.

For VCDPA-related inquiries, reach out to us at support@livepin.in.

Data Controller and Data Protection Officer (DPO)

Data Controller

The data controller responsible for your information is Livepin. You may contact us with any questions or concerns about how your data is handled at support@livepin.in.

Data Protection Officer

We have appointed a Data Protection Officer (DPO) to ensure compliance with data protection laws. You can contact our DPO at support@livepin.in for any issues regarding your privacy or to exercise your data protection rights.

Data Retention

We retain your personal information for as long as necessary to provide you with our services and as required by law. If you wish to delete your account and have your information removed from our system, please contact us at support@livepin.in.

Changes to Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes and obtain your consent if required by law. This policy was last updated on 28-09-2024.

Contact Us

If you have any inquiries, concerns, or suggestions regarding this privacy policy, please feel free to contact us:

Email: support@livepin.in